Patients put at risk by software

As reported by the Sydney Morning HeraldMarch 7, 2011

THE computer system that runs emergency departments in NSW hospitals is compromising patients’ care, according to the first systematic review of the troubled project that found it was crippled by design flaws.

The FirstNet system allows treatment details and test results to be assigned inadvertently to the wrong patient, according to the review. It is based on a technical study of the software and interviews with directors of seven Sydney emergency departments.

The system is so compromised it should be scrapped, a specialist doctors’ group said yesterday.

Difficulties retrieving patient records could delay treatment, and the system – on which $115 million has been spent – automatically cancelled pathology and radiology requests if the person was transferred from the emergency department without checking whether these were still needed, according to the study by Jon Patrick, the director of the University of Sydney’s health information technology research laboratory.

So, What’s Your Next Step?

Call our office now on 1800 468478 (INTGR8) to Contact Us to discuss how we can assist you with your software development and integration challenges.